Feedback Revision requests can be made by clicking the “Go to Feedback Forum” link on the “My eBay” page. Then select the “Request Feedback Revision” link in the right rail, choose the item in question and leave the revision details.
How do I change positive feedback to negative on eBay?
- Go to Feedback left for others – opens in new window or tab.
- Select Follow up next to the item number.
- Write your follow-up comment.
- Select Leave Follow-up Comment.
How can a buyer remove feedback on eBay?
From either eBay’s “Feedback Forum” page or from your account’s “Feedback Profile,” click on “Request Feedback Revision.” Once there, select the instance of feedback you want removed or changed, add any note you’d like to include to the customer regarding why you are making the request and click “Send.” The customer …
Can you dispute negative feedback on eBay?
If your efforts to resolve the issues directly with the unsatisfied customer have failed, eBay gives you two venues for disputing negative feedback: you can submit a formal request through eBay for the buyer to revise his feedback, and you can post your own argument about why the feedback is inaccurate for eBay to …
Can eBay feedback be changed?
Once you’ve left feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral feedback you’ve left, you can ask the seller for a feedback revision.
Where is feedback profile on eBay?
Viewing a feedback profile
You can view a member’s feedback profile – including your own – by selecting the number in brackets next to their username. This number is their current feedback score. On the feedback profile page, you’ll see a member’s: Overall feedback score.
Why can’t I leave negative feedback on eBay for a seller?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention.
Will eBay remove unfair negative feedback?
Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.
How do I remove negative feedback?
If the buyer left negative feedback intentionally, then when you contact the buyer, be polite and apologize for any inconveniences experienced as a result of the transaction. Ask them what you can do to amend the situation. Most of the time, a refund or replacement will do the trick.
How long does a negative feedback stay on eBay?
The negative feedbacks are never removed, they age off the feedback % after 12 months.
Can a buyer leave feedback after refund?
can a buyer leave negative feedback when you’ve totally refunded their money? Yes, they can.
How do I revise feedback left for buyer?
How to Ask a Buyer to Change Their Feedback. Log in to your eBay account. Check off the box next to the feedback you want the buyer to revise, then select or type in the reason why you’re asking the buyer to change it.
How do you respond to negative feedback?
“Thank you for your review. I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to my attention.” “Thank you for bringing this to our attention. We’re sorry you had a bad experience.
Can you leave negative feedback for a buyer who didn’t pay?
Ebay says that for buyers, they can leave any type of feedback to let others know their experience with the person, and that should be the same rules for the sellers. It appears ebay is protecting buyers who don’t pay or contact sellers.
Can a buyer leave feedback if they haven’t paid?
If a buyer fails to pay for an eBay item, don’t be afraid to use the unpaid item complaint. You must wait 7 days after the listing has ended to file this complaint. It is found in your “Resolution Center” at the bottom of most eBay pages.
Why can’t I leave negative feedback on eBay for a seller?
Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention.
Can a buyer leave negative feedback after refund?
can a buyer leave negative feedback when you’ve totally refunded their money? Yes, they can.
How do I leave feedback on eBay 2022?
- Go to Orders – opens in new window or tab in Seller Hub or Sold – opens in new window or tab in My eBay.
- Choose the item(s), then select Leave feedback.
- Select Positive, enter a comment, then Leave feedback.
